Frequently Asked Questions


Frequently Asked Questions Frequently Asked Questions
FAQ's

Are you taking on new clients through the pandemic?
When we re open after the November Lockdown I will begin by seeing existing clients and review the situation monthly. If you would like me to put you on a waiting list when I am accepting new clients I will be more than happy to do that.
Do you treat men as well as women?
I treat women and only.
What kind of massage therapy do you specialise in?
I specialise in restorative relaxation therapy, nurturing treatments that help to restore and rebalance you and I also offer deeper massage to address muscular tightness and tension but the theme of my work is providing the right framework in which to assist with unwinding from the stresses and strains of modern life through slow gentle comforting massage therapy.
Are your facials invasive and will I require downtime?

My facials are non invasive and gentle, again with a focus on deep relaxation as well as skin health through hands on techniques combined with a range of highly effective products and a mix of massage and techniques to help you achieve your skin care goals
Do you sell anything that can enhance my relaxation experience?
Yes I have a new online shop coming soon on this website where you will be able purchase beautiful products to enhance your own self care during these challenging times.
What kind of products do you sell?
You will be able to purchase products that align with the treatments I offer, gorgeous soy candles, gemstone face rollers, aromatherapy bath potions & more!
Do you offer online relaxation sessions of any kind for those who cannot  currently have close contact services?
I am really happy to say this is something I am working on and look forward to be able to incorporate online 1-2-1 relaxation services in the near future. Watch this space.
Do you offer flexible appointments such as evenings and weekends?
Yes when the restrictions lift and I can take on new clients hands I do offer a range of appointments both daytime, evenings and some weekends.
How many therapists work at Serenity at Home?
I am a one lady band! So its just myself!
What measures do you have in place to ensure I am safe regarding Covid 19?
I take your health and safety extremely seriously adhere to the current guidelines to keep both you and myself safe. This incudes a strict cleaning regime both before and after your treatment, NHS hand hygiene, maintaining social distance when we are not in treatment, as well as wearing a mask and visor at all times. Treatment times are currently limited to 1 hour. I also see less clients and keep appointments well spaced out. I will also pre screen you prior to an appointment with a phone consultation and take your temperature upon arrival. I will ask you to wear a mask depending on your treatment and wash your hands prior to treatment. Even with all these measures, my clients still fall asleep and relax while having their treatments!